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Health Care Reform and the Public Disconnect



October 2nd, 2009
by Sarah Dine

On September 30, 2009, the Harvard School of Public Health, NPR, and the Kaiser Family Foundation released the findings of some new polling on how the public perceives the current debate about health care or health insurance reform.  NPR discussed how most of the public feels that they are not represented in the debate, although at the same time they don’t seem to mind that interest groups do participate in the debate and engage in lobbying. 

Robert Blendon, one of the authors of the polling report, and professor of Health Policy and Political Analysis at the Harvard School of Public Health and Harvard’s John F. Kennedy School of Government, took a somewhat different approach in discussing “Understand the Health Reform Debate from the Public’s Perspective” at a September 30 event that was sponsored by the Joan Shorenstein Center on the Press, Politics, and Public Policy and the  Kennedy School and held at the Newseum, in Washington. The title of the event was “The Press and Politics of Health Care Reform.”

Blendon discussed the public’s frustration with the debate because the key questions for the public are not being answered by either the politicians or the mainstream press.  He noted that, historically, polling on health care reform has centered on two key questions: first, does the public believe that the reform will be better for the country, and second, and perhaps more important, does the respondent believe that the reform will be better for the respondent and his or her family. Oftentimes, polling on these questions at the start of health care reform efforts starts out in positive territory, but by the end of the efforts to pass legislation, the polling is in negative territory. He noted that the current trend is negative, but it is also very “soft” or variable and can change easily.

Other participants in the briefing at the Newseum included David Broder of the Washington Post, Linda Douglass of the Office of Health Reform at the White House and the U.S. Department of Health and Human Services, and Dr. Timothy Johnson of ABC News, who discussed the news coverage of the health care reform debates. The second panel included Blendon; Theda Skocpol, Victor S. Thomas Professor of Government and Sociology at Harvard University; and Kathleen Hall Jamieson, director of the Annenberg Public Policy Center at the University of Pennsylvania. Both panels were chaired by Alex Jones, director of the Joan Shorenstein Center.

From Clinton To Obama 

While all the discussants noted some of the similarities to health care reform efforts during the Clinton administration, they also noted that much is different now. On the strategy side, the Clinton administration put out one bill and left it out there for many different interest groups to attack. The Obama administration does not have “a” bill, but five bills, created in Congress, rather than in the executive branch, and they are moving through the legislative sausage-making machine. The existence of multiple bills makes it somewhat more difficult to attack specifics or explain them to the public, which may also explain why members of the public feel left out and why their questions are unanswered. On the strategic side, the Obama administration also has the support of some crucial interest groups like the Pharmaceutical Research and Manufacturers of America (PhARMA), and so far the insurance industry has been sitting on the sidelines rather than funding “Harry and Louise” attack ads.  

Perhaps the crucial differences from the Clinton era, for the media, are economic conditions for them in 2009. Traditional mainline media, particularly newspapers, are in free fall with fewer readers and shrinking numbers of knowledgeable health and science reporters.  The traditional television networks’ news programs attract smaller and older audiences. The growth of cable news networks and Internet sources have given, to those on the right and the left of the political divide, sources not only for getting news but getting it contextualized, even if it’s not always factual or correct.

The other specter haunting health care reform in 2009 is the economic downturn. All of the discussants at the Newseum cautioned that in a period of economic uncertainty, fear about the future, fear about costs, and fear about change have to be taken seriously and addressed. They also noted that this is even more crucial for the Medicare demographic. Medicare beneficiaries vote in high percentages and vote in off-year elections. And, while talk of death panels and other coverage of the town hall meetings might not have much of an impact, discussions about using savings from Medicare or changing aspects of Medicare to fund access to insurance for the uninsured potentially impact this crucial group of voters.

Blendon’s rousing call was that most of the public does get it. They do know generally what health care reform is about, but they want to hear what it means for them, their pocketbook, and their families, and they want to hear about it in plain English. “Bending the Cost Curve” works for policy wonks, but it does not resonate in public polling. The mandate for the media, at least, is clear. Explain, what will health reform do? What is the cost of not changing the health care system? If we do pass health reform, how will I get health care, and how much more is it going to cost? Only afterward can we get to the question, how will it improve my health?

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2 Responses to “Health Care Reform and the Public Disconnect”

  1. Bill Stapleton Says:

    Reform should be easier to pass than in the Clinton years, as health insurance costs eat up a much larger portion of compensation and disposable income. However, the public is unable to connect the dots: President Obama staked the reform package on the following tenets: health insurance costs are out of control, costs are hurting U.S. companies and we need reform to reduce costs (“bend the curve”) ,create jobs, become more competitive and cover the uninsured. The public then hears that Medicare is bankrupt in 6 years, the plan will cost around a trillion dollars and some of the money comes from Medicare. Add in confusion about illegal immigrant coverage etc. and the public has a difficult time buying into the program.

    There is virtually nothing serious in the plan about reducing medical trend. The public wants to know how that is going to happen. Until Obama can explain his plan (I am not sure he has a specific one yet) and how it fulfills his goals, reform is in trouble.

  2. kchall Says:

    I have to agree that Blendon is correct in saying that most of the public “gets it”. I think what most of the public gets is that there is a level of ethical and moral responsibility to ensuring that all Americans receive health care. I also agree that the public feels under-represented in the health care debate. This is due to a lack of understanding of how the public policy environment works and the thought that politicians are going to “do whatever they want to do” anyway. I do not think that the American people do not mind that interest groups and lobbyists are participating. In fact, I think just the opposite. They do mind that insurance companies and pharmaceutical companies are participating, they do care that the AMA, ANA, and other groups are offering support; however, it is their lack of understanding of the process that comes across as frustration and “not minding”. Personally, I think that the pharmaceutical and insurance industries are biding their time and trying to fly under the radar. I think the pharmaceutical industry’s offer of $80 billion dollars to support reform is just an attempt to thwart future monetary penalties. This “support” is not occurring because they have the best interest of the American people at heart, it is occurring because their shareholders do not want to lose money. What fascinates me is the general lack of media attention to these kinds of issues that people have. I am not sure why there is such lack of attention to these details from the media. Is it that possibly the process has become so confusing that the media does not understand it anymore either? Are there so many players involved in the healthcare debate that the only questions the media know to ask are whether or not people feel it is better for the country and their families? I support the challenge to media to offer clear information from the left and the right so that people are allowed to make truly informed decisions.

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