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Narrative Matters: For An Injured Doctor, Quality-Focused Care Misses The Mark



June 11th, 2014

In the June Health Affairs Narrative Matters essay, a physician winds up in the emergency department, where providers put quality metrics and testing before her actual needs. Charlotte Yeh’s article is freely available to all readers, or you can listen to the podcast.

Don’t forget to visit the free Narrative Matters essay archive, which offers written and oral versions of current and past essays. Narrative Matters is published with support from the W.K. Kellogg Foundation.

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1 Response to “Narrative Matters: For An Injured Doctor, Quality-Focused Care Misses The Mark”

  1. Maureen Cahill Says:

    I read the very well written piece by this physician and recognized poor care but not because they were putting quality metrics before her actual needs. It appeared that there was simple lack of recognition or concern for her actual needs and very poor partnering with patients. Those metrics where they were in place may have been the best of her care.

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