In the June Health Affairs Narrative Matters essay, a physician winds up in the emergency department, where providers put quality metrics and testing before her actual needs. Charlotte Yeh’s article is freely available to all readers, or you can listen to the podcast.

Don’t forget to visit the free Narrative Matters essay archive, which offers written and oral versions of current and past essays. Narrative Matters is published with support from the W.K. Kellogg Foundation.