Dr. Christopher Duke is Director of Altarum Institute’s Center for Consumer Choice in Health Care. With a background in social psychology, statistics, and research methodology, Dr. Duke’s research specialty is in understanding patient engagement and satisfaction. In collaboration with Wendy Lynch, Brad Smith, and Safeway Health, he helped develop the Altarum Consumer Engagement (ACE) Measure. Dr. Duke has conducted research for the Robert Wood Johnson Foundation, Centers for Disease Control and Prevention (CDC), Department of Defense (DoD), Department of Veterans Affairs (VA), and others.
The ACE Measure assesses how engaged patients are with their own health care and successfully predicts many health care-related outcomes, including current health status, health-related lifestyle behaviors, medication adherence, use of preventative care, and willingness to pay for care.
Recent Posts by Chris C. Duke
The Right Place, Right Time research initiative interviewed vulnerable patients to learn their most urgent concerns about the health care system. They reported widespread distrust of the health care system and felt that they were seen as “less than” by health care professionals.
The Robert Wood Johnson Foundation, Altarum Institute, and Oliver Wyman consulting firm seek to better understand the challenges that vulnerable patients face in accessing health care information and to make recommendations for improving access to such information.