Scott Hines, MD, is Crystal Run Healthcare’s Chief Quality Officer, Medical Director, and physician leader for Crystal Run Healthcare’s medical specialties division. Dr. Hines is board certified in Internal Medicine, Endocrinology, Diabetes and Metabolism. Dr. Hines earned his Medical Degree from the Wake Forest University in Winston-Salem, NC, and completed his residency in Internal Medicine at the Dartmouth-Hitchcock Medical Center in Lebanon, NH. Dr. Hines completed his Endocrinology Fellowship at the University of Maryland Medical Center in Baltimore, MD. In 2006, Dr. Hines joined Crystal Run Healthcare.


In his role as Chief Quality Officer, Dr. Hines helps to develop and implement the clinical programs necessary to deliver value based care. These include the development of best practice guidelines, a variation reduction program, and various quality improvement initiatives. Dr. Hines has delivered multiple presentations highlighting the practice’s value based care initiatives for other medical groups and at various national meetings, including the American Medical Group Association (AMGA) and the Group Practice Initiative Network (GPIN). Dr. Hines is also a physician reviewer for the National Committee for Quality Assurance’s (NCQA) patient centered medical home program (PCMH).


Dr. Hines is actively involved with the Boy Scouts of America as well as the National Organization for Albinism and Hypopigmentation (NOAH). Dr. Hines is a member of Our Lady of Mount Carmel Parish where he sits on the school’s Marketing Committee.


Recent Posts by Scott Hines

Reducing Practice Variation At Crystal Run Healthcare

Crystal Run Healthcare implemented a program to reduce practice variation through development of a robust best practice library grounded in published clinical guidelines and expert opinion from professional organizations. The program improved quality and patient access while lowering cost for...