Hospitals, Practice Administrators and Clinicians: You Gotta Learn to Love Patient Ratings
April 25th, 2012
You are increasingly being held accountable for the outcomes of the health care you deliver. Pay for performance; shared savings in ACOs; public report cards…the list of strategies to monitor and measure the effects of your efforts is lengthening. Many of you seem dismayed by the increased weight accorded to the patient experience of care... Read the rest of this entry »
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