Tag Archives: shoppable services
The private sector has the ability to move quickly to test new approaches because it faces fewer political constraints than the federal government. However, employers as a whole have not maximized their role due to current federal policies and overall risk-aversion.
June 8, 2017
This article identifies what might be called four health care transparency paradoxes -- aspects of HHS transparency communications in which assumptions are contradicted by what consumers have told researchers.
December 28, 2016
A body of literature suggests consumers will make informed choices in health care, much as they do in other areas, when presented with the right information. The public availability of real cost and quality information can affect the market, promoting competition that can lower costs and...
July 26, 2016
It has been suggested that the ACA would usher in a new age of health care consumerism powered by on-line tools, cost calculators, and armies of engaged consumers. However, the excessive expectations need to be recognized before we design systems that depend on patients’ being savvy shoppers.
March 2, 2016